When it comes to the correctional technology, one company that has been in the news for a long time and all the right reasons is Securus Technologies. The products and services offered by Securus Technologies are of high standard and entirely apt for the industry regarding the modern features it provides to the end users. The products and services of Securus Technologies are also affordable, which ensures that the inmates don’t have to spend a lot of money when buying the correctional services it offers. The investigative services and solutions provided by Securus Technologies are highly popular among the correctional facilities in North America, and over 3,450 correctional institutions use it.
Securus Technologies is known to offer not only high-quality correctional services but also backs it up with the prompt customer service. Keeping the customers happy and satisfied in a service based industry is highly necessary. There are many companies out there that are trying to dominate the growing correctional sector, but Securus Technologies has been taking the lead for quite some time now. It is because the company has been emphasizing on the research and development and has also invested more than $600 million in the past few years to expand its product portfolio and for patent acquisition.
The customers of the company are delighted with the services the company offers and often writes e-mail and letters to the company showcasing their appreciation. The law enforcement officers feel that the investigative services provided by Securus Technologies have been instrumental in stopping the supplying of contraband inside the prison and has also helped successfully in tracking the criminals. It has contributed to reducing the crime inside and outside of the prison. As a customer, I hope that the company consistently performs and delivers on its promises, which would certainly ensure that Securus Technologies remain on the top of the correctional sector.